Good usability is a competitive advantage of future EHR’s Sarita Lehtivuori is an adventurous nurse and usability enthusiast in the IT world. There is nothing more frustrating for social Testing our UX Monitoring System at Health Innovation Zealand "The purpose of the collaboration was to pilot level test the solution to be considered for larger-scale usage in deployment Users of a New Patient Information System can Easily Contribute to the System Development – ”It’s like a Black Box... Implementations of New Patient Information Systems have Started – the Aim is a Fluent Transfer Period When a new patient Harmony of services – Usability Should be Part of the Entire Customer Experience Why not considering excellent customer experience as a harmony of services? How do we make all the relevant service points Health IT: Better Usability is Worth €18M It's challenging to evaluate usability when buying an IT system. Would it even be possible to predict an IT system's Better Health with a New Approach to Digital Solutions Recent public discussion and several studies indicate that some of the information systems used in healthcare have a range of Three Reasons to use BlackBox Recording and Screen Capture in Healthcare Today's health information systems are becoming increasingly complex, as they are constantly evolving. Modern EHR’s cover a wide range of